Decrease of customers? Answer your clients’ posts! http://t.co/g5Mj8Hp1RI #SocialCRM
Do you really need to measure the ROI of social media ? | New Media and Marketing
If you wanted to start to dive into the ROI of social media you could spend countless hours buying and reading books and reading online articles and walk away more confused as ever as the debate around the value of a “like”, fans, retweets or views rages on.