#SocialCRM: consumers want to contact Companies via #SocialMedia channels http://t.co/wkbXlv2CAa http://t.co/A94ixPgt4T
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The Value of Great Customer Service | Business 2 Community
Popular Today in Business: All Popular Articles Seventy-eight percent of consumers say that they only buy from businesses that make it easy for them to deal with, and a third believe convenience is more important than price.