#Blog strategy’s results: CRM vs. Non-CRM…
#Blog strategy's results: CRM vs. Non-CRM http://t.co/YiDQUJ8PRa Paolo FABRIZIO (@Pfabr)April 11, 2013 Customer Effective BlogMy prior blog referenced the " CRM in Customer Service: Insights into Action " report from the Aberdeen Group and touched on how leveraging CRM can lead to significant productivity and performance gains for organizations.http://bit.ly/ZhgZLs