4 utili strumenti per gestire il #SocialCRM http://t.co/T12X3U4dGA
4 Social CRM Tools to Improve your Professional Relationships
The term “Social CRM” means many things to many people, and often not the same thing twice. One thing we can all agree on, is the acronym element – CRM stands for Customer Relationship Management. So what about it? How can social media support the professional relationships you maintain with your valued customers?