Paolo Fabrizio

Home/Paolo Fabrizio
Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

Perchè i #CEO devono diventare…

Perchè i #CEO devono diventare 'Social'...(INFOGRAFICA) #SM http://t.co/Mub1V2inlr Paolo FABRIZIO (@Pfabr)April 28, 2013 The Social CEO: Why Execs Should Use Social Networks [Infographics] | Business 2 CommunityPopular Today in Social: All Popular Articles This infographic, courtesy of MBA Online, encourages CEOs to engage consumers via social media. Whichever social network makes the most sense for [...]

By | 2013-04-28T11:36:02+02:00 Aprile 28th, 2013|CEO, SM|0 Comments

(Infographic): Marketers’ real (Social) life…

(Infographic): Marketers' real (Social) life http://t.co/YsuPMeynpp #SMM Paolo FABRIZIO (@Pfabr)April 27, 2013 Infographic A Marketers Social LifeMarch 29, 2013 Social has become a marketing mainstay, but how much do marketers use social themselves-in their career and in their personal lives? Direct Marketing News asked readers to discuss their "social" lives with us. About 100 respondents [...]

By | 2013-04-27T17:31:19+02:00 Aprile 27th, 2013|SMM|0 Comments