Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

A message to all CEO’s: #SocialMedia campaigns…

A message to all CEO's: #SocialMedia campaigns need 'objectives' http://t.co/iQCtLMupHU Paolo FABRIZIO (@Pfabr)April 25, 2013 Social media campaigns need 'objectives', warns Twitter executive | Marketing MagazineBruce Daisley: UK sales director at Twitter Brands must not view running social media campaigns as "exciting" and "cool", but rather as a marketing platform that needs clearly defined objectives, [...]

By | 2013-04-25T12:32:27+02:00 Aprile 25th, 2013|SocialMedia|0 Comments

Google Adds Green Arrows To View Cache, Similar…

Google Adds Green Arrows To View Cache, Similar Pages & To Share Results On Google+ http://t.co/vaWTKkt3ne Paolo FABRIZIO (@Pfabr)April 24, 2013 Google Adds Green Arrows To View Cache, Similar Pages & To Share Results On Google+Google has updated how you access the cached pages, similar results and how you share search results on Google+. Now, [...]

By | 2013-04-24T22:31:08+02:00 Aprile 24th, 2013|Non categorizzato|0 Comments

Perchè i #CEO devono diventare…

Perchè i #CEO devono diventare 'Social'...(INFOGRAFICA) #SM http://t.co/Mub1V2inlr Paolo FABRIZIO (@Pfabr)April 24, 2013 The Social CEO: Why Execs Should Use Social Networks [Infographics] | Business 2 CommunityPopular Today in Social: All Popular Articles This infographic, courtesy of MBA Online, encourages CEOs to engage consumers via social media. Whichever social network makes the most sense for [...]

By | 2013-04-24T16:35:27+02:00 Aprile 24th, 2013|CEO, SM|0 Comments

5 Social Media Management Tools You Should Consider

5 Social Media Management Tools You Should Consider | Social Media ExaminerHave your social media activities spiraled out of control? Are you looking for tools to simplify the management of your social media marketing? Would you like better insight into your audience or the ability to compare your social activities against the competition? These are [...]

By | 2013-04-24T12:00:53+02:00 Aprile 24th, 2013|Non categorizzato|0 Comments