Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

“Can you get me 1,000 Retweets on that?” The…

“Can you get me 1,000 Retweets on that?" The Social Media Manager is not a waiter #SM http://t.co/jqA9xRBgOA Paolo FABRIZIO (@Pfabr)March 25, 2013 4 Things You Should Stop Asking Your Social Media Manager | Business 2 CommunityPopular Today in Social: I have lunch regularly with a small group of awesome social media managers in Silicon [...]

By | 2013-03-25T11:19:53+01:00 Marzo 25th, 2013|SM|0 Comments

How to Make Your Blog Mobile-Friendly

How to Make Your Blog Mobile-Friendly | Social Media ExaminerDo you want more mobile subscribers and readers? Is your blog suitable for a mobile device? In 2012, mobile users spent 63% more time on their devices accessing mobile websites and apps and this is set to increase. In this article I’ll explore the importance of [...]

By | 2013-03-25T11:00:43+01:00 Marzo 25th, 2013|Non categorizzato|0 Comments

Listen to your customers, ask them and learn from…

Listen to your customers, ask them and learn from their experience #SocialCRM http://t.co/YCiOuTC1Ah Paolo FABRIZIO (@Pfabr)March 24, 2013 What Businesses Are Doing Wrong on Social Media (And 5 Tips For Success)Over 1 billion people in the world are on Facebook, including over 175 million Americans, or 1 in 2 adults. Twitter recently surpassed 400 million [...]

By | 2013-03-24T19:07:17+01:00 Marzo 24th, 2013|SocialCRM|0 Comments

How does #Google cope with your privacy?…

How does #Google cope with your privacy? http://t.co/ltV9Ce5Nm5 #SocialMediaScrum Paolo FABRIZIO (@Pfabr)March 24, 2013 Socialpreneur: How Much Does Google Know About You?Internet privacy is a very hot topic and it is is being talked about more and more as we become increasingly dependent on computers. Many people are making sure they have firewalls, their data [...]

By | 2013-03-24T12:20:40+01:00 Marzo 24th, 2013|Google, SocialMediaScrum|0 Comments

Tecniche per aumentare la nostra visibilità….

Tecniche per aumentare la nostra visibilità. #Facebook #Blog http://t.co/LtNXT5JE3n Paolo FABRIZIO (@Pfabr)March 24, 2013 Aumentare l'EdgeRank dei post Facebook e renderli più visibili ai fanIn questo articolo vedremo come aumentare l'Edge rank degli aggiornamenti della tua pagina facebook e far si che questi siano visibili alla maggior parte dei fan. Le tecniche descritte in questo [...]

By | 2013-03-24T10:18:42+01:00 Marzo 24th, 2013|Blog, Facebook|0 Comments