Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

Anche in Italia i Social Network crescono a doppia…

Anche in Italia i Social Network crescono a doppia cifra http://t.co/3LVNAOuGR2 #SocialMediaScrum Paolo FABRIZIO (@Pfabr)March 21, 2013 Media digitali in Italia, giro d'affari in salita a 5,4 miliardiQuesto il bilancio 2012 del mercato italiano dei media veicolati attraverso Internet secondo uno studio del Politecnico di Milanohttp://24o.it/EQeUU

By | 2013-03-21T10:53:10+01:00 Marzo 21st, 2013|SocialMediaScrum|0 Comments

An interesting vision on the future of Business…

An interesting vision on the future of Business #SMM http://t.co/PErNX3w3zn Paolo FABRIZIO (@Pfabr)March 21, 2013 Brian Solis goes bold with the "Future of Business"Click here if you cannot see this interview with Brian Solis. Brian Solis is among the world's most prolific business authors but when you see his new book, What's the Future of [...]

By | 2013-03-21T09:36:46+01:00 Marzo 21st, 2013|SMM|0 Comments

Know your business objectives before using…

Know your business objectives before using #SocialMedia http://t.co/6YqrS9OxaV Paolo FABRIZIO (@Pfabr)March 21, 2013 The (im)possible role of the social media managerSlideShare is the world's largest community for sharing presentations. Discover great content and connect with like-minded individuals.http://lnkd.in/K8gDRx

By | 2013-03-21T09:21:26+01:00 Marzo 21st, 2013|SocialMedia|0 Comments

Let me introduce you to #SocialMediaScrum, my new…

Let me introduce you to #SocialMediaScrum, my new BLOG. Any comment is well appreciated. Sharing...even more! ;-) http://t.co/t8ijrT58eq Paolo FABRIZIO (@Pfabr)March 21, 2013 Benvenuti in Social Media ScrumBuongiorno a tutti, Benvenuti in #SociaMediaScrum. Perchè ho scelto overblog. L'ho scelto perchè è un Social Hub, ovvero un aggregatore di #SocialMedia. In sostanza, tutti i post provenienti [...]

By | 2013-03-21T01:38:51+01:00 Marzo 21st, 2013|SocialMediaScrum|0 Comments

Best time for tweeting: weekdays or weekends?…

Best time for tweeting: weekdays or weekends? #SocialMediaScrum http://t.co/vUrHSjaoJo via Paolo FABRIZIO (@Pfabr)March 21, 2013 SOCIAL MEDIA INSIGHTS: When Is The Best Time To Tweet?Summary Buddy Media is a platform, which empowers chief marketing officers (CMOs) and agencies to organize their teams and optimize their social media marketing programs. The Buddy Media platform allows customers [...]

By | 2013-03-21T00:14:00+01:00 Marzo 21st, 2013|SocialMediaScrum|0 Comments