Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

How to Use SlideShare to Generate Leads

How to Use SlideShare to Generate Leads | Social Media ExaminerDo you want more leads? Have you looked into SlideShare? This article will give you 10 tips to maximize your leads with SlideShare. Why SlideShare? The rise of visual content marketing is forcing marketers everywhere to re-evaluate their overall strategy. No longer can a marketing [...]

By | 2013-03-14T11:00:16+01:00 Marzo 14th, 2013|Non categorizzato|0 Comments

RT @ModusItinerandi: How to travel #Europe on a…

RT @ModusItinerandi: How to travel #Europe on a budget http://t.co/4u4bQ7yFhv #ModusItinerandi Paolo FABRIZIO (@Pfabr)March 14, 2013 Five ways to travel Europe on a student budget | USA TODAY CollegeYou don't have to spend a ton to travel while studying abroad.Photo by Adam Gault. "Stripped of your ordinary surroundings, your friends, your daily routines, your refrigerator [...]

By | 2013-03-14T09:07:01+01:00 Marzo 14th, 2013|Europe, ModusItinerandi|0 Comments

Back to the roots of Customer Service #CS…

Back to the roots of Customer Service #CS http://t.co/gYx7GPiLZr Paolo FABRIZIO (@Pfabr)March 13, 2013 5 Tips to Win the Customer with Great Customer Service | Business 2 CommunityPopular Today in Business: To win the customer, customer service focus has to be the mission of the entire organization. A company's orientation to its customers is a [...]

By | 2013-03-13T21:57:30+01:00 Marzo 13th, 2013|CS|0 Comments

SN market share statistics #trends…

SN market share statistics #trends http://t.co/fcXuwsnPIg Paolo FABRIZIO (@Pfabr)March 13, 2013 Top 10 Social Networking Sites by Market Share of Visits [January 2013]We are a bit late with January data. But here are the top 10 social networking sites by U.S. market share of visits. On the interactive chart you can already see the February [...]

By | 2013-03-13T14:19:14+01:00 Marzo 13th, 2013|trends|0 Comments

La vera rivoluzione ‘social’ ? Integrare i Social…

La vera rivoluzione 'social' ? Integrare i Social Media mantenendo il cliente 'al centro'.: http://t.co/cdVxBNpGWM Paolo FABRIZIO (@Pfabr)March 13, 2013 La vera rivoluzione 'social' ? Integrare i Social Media mantenendo il cliente 'al centro'.Non facciamoci distrarre dai nostri obiettivi. Se la nostra azienda è già orientata al cliente, integhiamo i SM - pianificando prima un'apposita [...]

By | 2013-03-13T13:45:13+01:00 Marzo 13th, 2013|Non categorizzato|0 Comments