Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano

The importance of listening to your customers #CS…

The importance of listening to your customers #CS http://t.co/CLvPGwZj43 via @HuffPostBiz Paolo FABRIZIO (@Pfabr)March 15, 2013 10 Ways to Make Customers Fall in Love with Your BusinessNurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more [...]

By | 2013-03-15T00:16:28+01:00 Marzo 15th, 2013|CS|0 Comments

Samsung sta per assestare il morso definitivo alla…

Samsung sta per assestare il morso definitivo alla 'Mela' ? #trends http://t.co/xzDCHk0qL5 Paolo FABRIZIO (@Pfabr)March 14, 2013 Galaxy S4 launch: Samsung brings fight to AppleSamsung will unwrap its latest blockbuster smartphone, the Galaxy S4, at the Radio City music hall in New York on Thursday evening as the South Korean phonemaker tries to bring the [...]

By | 2013-03-14T14:36:17+01:00 Marzo 14th, 2013|trends|0 Comments

How to Use SlideShare to Generate Leads

How to Use SlideShare to Generate Leads | Social Media ExaminerDo you want more leads? Have you looked into SlideShare? This article will give you 10 tips to maximize your leads with SlideShare. Why SlideShare? The rise of visual content marketing is forcing marketers everywhere to re-evaluate their overall strategy. No longer can a marketing [...]

By | 2013-03-14T11:00:16+01:00 Marzo 14th, 2013|Non categorizzato|0 Comments

RT @ModusItinerandi: How to travel #Europe on a…

RT @ModusItinerandi: How to travel #Europe on a budget http://t.co/4u4bQ7yFhv #ModusItinerandi Paolo FABRIZIO (@Pfabr)March 14, 2013 Five ways to travel Europe on a student budget | USA TODAY CollegeYou don't have to spend a ton to travel while studying abroad.Photo by Adam Gault. "Stripped of your ordinary surroundings, your friends, your daily routines, your refrigerator [...]

By | 2013-03-14T09:07:01+01:00 Marzo 14th, 2013|Europe, ModusItinerandi|0 Comments