Back to the roots of Customer Service #CS http://t.co/gYx7GPiLZr Paolo FABRIZIO (@Pfabr)March 13, 2013 5 Tips to Win the Customer with Great Customer Service | Business 2 Community Popular Today in Business: To win the customer, customer service focus has to be the mission of the entire organization. A company’s orientation to its customers is

SN market share statistics #trends http://t.co/fcXuwsnPIg Paolo FABRIZIO (@Pfabr)March 13, 2013 Top 10 Social Networking Sites by Market Share of Visits [January 2013] We are a bit late with January data. But here are the top 10 social networking sites by U.S. market share of visits. On the interactive chart you can already see the

La vera rivoluzione ‘social’ ? Integrare i Social Media mantenendo il cliente ‘al centro’.: http://t.co/cdVxBNpGWM Paolo FABRIZIO (@Pfabr)March 13, 2013 La vera rivoluzione 'social' ? Integrare i Social Media mantenendo il cliente 'al centro'. Non facciamoci distrarre dai nostri obiettivi. Se la nostra azienda è già orientata al cliente, integhiamo i SM – pianificando prima

5 Creative Ways to Use LinkedIn Company Pages | Social Media Examiner Does your business have a LinkedIn company page? Have you noticed how other businesses are using LinkedIn lately? A number of larger brands are creatively using their LinkedIn company pages, and some of them are doing some cool things. Here are five brands

Social Media vs. Social Media Strategy i.e. executing vs. planning #SociaCRM http://t.co/1IsBA8tvEP Paolo FABRIZIO (@Pfabr)March 13, 2013 The 6 stages of social media dominance (that actually makes money) In business, social media is becoming a lot like email: every company has it. But, unlike email, organizations haven’t mastered how to effectively communicate through the likes