Monthly Archives: April 2024

Home/2024/April

Customer culture: with AI no more alibis

Last week I attended the AI Forum where companies, universities and independent experts have shared the state-of-the art of Artificial Intelligence. As more and more organizations are integrating AI within their customer service operations, you got no more alibis: either you upgrade customer culture along with technology adoption, or you’re bound to disappointing results. [...]

By | 2024-04-10T17:44:45+02:00 April 10th, 2024|Digital Customer Service|0 Comments