Daily Archives: 23 September 2025

The very first step to spread Customer Culture

“The night brings wisdom” – they say. True or false it be, when it comes to embarking on innovative journeys it takes way more than that. Picture a company saying they are customer-centric, but then act erratically: I bet you’ll easily spot one at least. Conversely, if you want to spread Customer Culture effectively you [...]

By | 2025-09-23T19:19:19+02:00 September 23rd, 2025|Digital Customer Service, Social Customer Service|0 Comments