Daily Archives: 8 October 2025

Protect your customer service team from time theft

Optimizing time io crucial, for you as a manager and also for your customer service team. So, what are the main intrusions you want to prevent or erase to protect your agents’ time? As more than one I have worked on that delivering training & up-skilling sessions, most of the times the bottleneck lies in [...]

By | 2025-10-08T10:41:07+02:00 October 8th, 2025|Digital Customer Service|0 Comments