Daily Archives: 22 October 2025

How to show caring and proactivity to your customers

A few weeks back a client asked me: “Paolo, where do you take so much inspiration from to create fresh, weekly content?” So I went: “firstly working with my client companies, mainly big ones. Then from my personal customer experiences, whenever I need to ask for support or information”. And I happen to do that [...]

By | 2025-10-22T16:52:29+02:00 October 22nd, 2025|Digital Customer Service, Social Customer Service|Comments Off on How to show caring and proactivity to your customers