Listen to your customers, ask them and learn from…

Paolo Fabrizio

24 Marzo 2013

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Listen to your customers, ask them and learn from…

Listen to your customers, ask them and learn from their experience #SocialCRM http://t.co/YCiOuTC1Ah

Paolo FABRIZIO (@Pfabr)March 24, 2013

What Businesses Are Doing Wrong on Social Media (And 5 Tips For Success)

Over 1 billion people in the world are on Facebook, including over 175 million Americans, or 1 in 2 adults. Twitter recently surpassed 400 million accounts. LinkedIn boasts over 200 million users. Small business owners are trying to take advantage of these trends, but few are fully reaping the rewards.

http://lnkd.in/Cb3KEF

About Paolo Fabrizio

Digital Customer Service Consultant, Trainer, Author, Speaker. Negli anni '90 partecipa alla startup della prima compagnia assicurativa online in Italia seguendo l'intero ciclo di vita del cliente. Dal 2013 come consulente e formatore aiuta le imprese a sfruttare il servizio clienti digitale come leva di business. Fondatore di CustomerServiceCulture.com, è autore di libri tematici e speaker a convegni in Italia e all'estero. Lecturer all'Università Bicocca di Milano