#SocialCRM: consumers want to contact Companies via #SocialMedia channels http://t.co/wkbXlv2CAa http://t.co/A94ixPgt4T
The Value of Great Customer Service | Business 2 Community
Popular Today in Business: All Popular Articles Seventy-eight percent of consumers say that they only buy from businesses that make it easy for them to deal with, and a third believe convenience is more important than price.
