Paolo Fabrizio

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Paolo Fabrizio

About Paolo Fabrizio

Pioniere del servizio clienti. Negli anni '90 partecipo alla startup della prima compagnia assicurativa online. Dal 2013 aiuto le imprese ad integrare i canali digitali nel servizio clienti. Autore del libro 'La Rivoluzione del Social Customer Service' sono consulente, formatore e speaker a eventi in italia e all'estero.

10 tips for using #Twitter wisely…

10 tips for using #Twitter wisely #SocialMediaScrum Paolo FABRIZIO (@Pfabr)March 25, 2013 10 Tips for Using Twitter Like a ProToday is Twitter's birthday. It's been seven years since the popular social network was first launched. In honor of the milestone, we've compiled this list of tips for how entrepreneurs can get the most out [...]

By | 2013-03-25T11:32:21+00:00 marzo 25th, 2013|SocialMediaScrum, Twitter|0 Comments

Infografica: la mappa dell’universo ‘geo-social’…

Infografica: la mappa dell'universo 'geo-social' 2013. L’accesso mobile cambia le community #SocialMediaScrum Paolo FABRIZIO (@Pfabr)March 25, 2013 Mappa dei social network aggiornata al 2013: l'accesso mobile cambia le community on lineUna mappa dei social network aggiornata ci racconta di grossi cambiamenti nel cyberspazio. Nel 2009 erano 17 i social network leader in qualche paese [...]

By | 2013-03-25T11:25:27+00:00 marzo 25th, 2013|SocialMediaScrum|0 Comments

“Can you get me 1,000 Retweets on that?” The…

“Can you get me 1,000 Retweets on that?" The Social Media Manager is not a waiter #SM Paolo FABRIZIO (@Pfabr)March 25, 2013 4 Things You Should Stop Asking Your Social Media Manager | Business 2 CommunityPopular Today in Social: I have lunch regularly with a small group of awesome social media managers in Silicon [...]

By | 2013-03-25T11:19:53+00:00 marzo 25th, 2013|SM|0 Comments

How to Make Your Blog Mobile-Friendly

How to Make Your Blog Mobile-Friendly | Social Media ExaminerDo you want more mobile subscribers and readers? Is your blog suitable for a mobile device? In 2012, mobile users spent 63% more time on their devices accessing mobile websites and apps and this is set to increase. In this article I’ll explore the importance of [...]

By | 2013-03-25T11:00:43+00:00 marzo 25th, 2013|Senza categoria|0 Comments

Listen to your customers, ask them and learn from…

Listen to your customers, ask them and learn from their experience #SocialCRM Paolo FABRIZIO (@Pfabr)March 24, 2013 What Businesses Are Doing Wrong on Social Media (And 5 Tips For Success)Over 1 billion people in the world are on Facebook, including over 175 million Americans, or 1 in 2 adults. Twitter recently surpassed 400 million [...]

By | 2013-03-24T19:07:17+00:00 marzo 24th, 2013|SocialCRM|0 Comments