SocialCRM

I primi 10 passi per imparare ad utilizzare #HootSuite #SocialCRM http://t.co/5diYkzbiFc Paolo FABRIZIO (@Pfabr)March 28, 2013 10 consigli per chi ha appena iniziato a usare HootSuite Cerchi una piattaforma per gestire quel groviglio di profili social fatto di mille Fan Page, account Twitter e Facebook? Inizia a usare HootSuite e

Come gestire 5 tipologie di clienti ‘difficili’ http://t.co/MXd5FWYbcA #SocialCRM Paolo FABRIZIO (@Pfabr)March 28, 2013 Social Network e Customer Care: come affrontare le lamentele 2.0 I social media oltre ad essere una grande vetrina per brand e aziende, si sono rivelati sempre più strategici per il supporto ai clienti: dei veri

10 domande che fanno accaponare la pelle al #SocialMedia Manager http://t.co/updnIZgH4C #SocialCRM Paolo FABRIZIO (@Pfabr)March 28, 2013 10 domande che il social media manager non vorrebbe mai ricevere In: di: social media marketing | Maria Pia De Marzo giovedì – 28 marzo, 2013 Il rapporto con i clienti è sempre

Comportamenti da evitare utilizzando i Social Media #SocialCRM http://t.co/1WARf7pWJV Paolo FABRIZIO (@Pfabr)March 28, 2013 Social Media: errori da non commettere con i clienti Sono sempre di più le aziende che decidono di aprire profili sui Social Media. C’è chi affida la gestione dei Social Media a Media Agency esterne e

Beyond #SocialCRM: just focus on your Customer Service skills #SM http://t.co/iJ2v9iUQk0 Paolo FABRIZIO (@Pfabr)March 26, 2013 Your Customer Service Skills Matter | Business 2 Community Popular Today in Business: What’s the most common characteristic of exceptional customer service teams? Exceptional customer service skills. Customer service is crucial to the success

Siete pronti a pianificare la vostra strategia di #SocialCRM ? http://t.co/VzXJqacV32 Paolo FABRIZIO (@Pfabr)March 26, 2013 6 steps to get started with Social CRM With an ever increasing number of customers engaging with companies via social media, building this social data into your customer relationship management systems is crucial. Companies

Avete un responsabile di #SocialCRM nella vostra Azienda? http://t.co/QqrViNzfrH Paolo FABRIZIO (@Pfabr)March 26, 2013 Who is Responsible for Social in Your Company? Who owns social in your company? If your company is like most companies social is probably owned by the marketing department. Other companies assign the responsibility for social

Listen to your customers, ask them and learn from their experience #SocialCRM http://t.co/YCiOuTC1Ah Paolo FABRIZIO (@Pfabr)March 24, 2013 What Businesses Are Doing Wrong on Social Media (And 5 Tips For Success) Over 1 billion people in the world are on Facebook, including over 175 million Americans, or 1 in 2

Boost your believability and credibility with customers testimonials. Amplify it thru Social Media! #SocialCRM http://t.co/CcV5MzwGeo Paolo FABRIZIO (@Pfabr)March 21, 2013 Leveraging Customer Testimonials with Social Media | Business 2 Community Popular Today in Social: Reviews and testimonials say it all. They establish believability, credibility and a sense of security. So

Strumenti utili per la gestione e delega del vostro #SocialCRM http://t.co/enCehT6py4 Paolo FABRIZIO (@Pfabr)March 20, 2013 Usi HootSuite Pro o Enterprise? Accresci l'engagement con Assignments GD Star Rating a WordPress rating system Usi HootSuite Pro oppure Enterprise. Quante volte hai trovato una notizia importante per la tua azienda e da