Daily Archives: 6 October 2021

What customer service managers won’t tell you

As I’ve worked for many years in organizations before moving to consulting, I know how customer service managers put lot of energies into their job. They’re people and results oriented and also aware of organizations’ urgency to take take quick, brave decisions, in order to stay competitive. They won’t tell you though all what they need, [...]

By | 2021-10-18T09:40:10+02:00 October 6th, 2021|Digital Customer Service|0 Comments