#Blog strategy’s results: CRM vs. Non-CRM http://t.co/YiDQUJ8PRa Paolo FABRIZIO (@Pfabr)April 11, 2013 Customer Effective Blog My prior blog referenced the ” CRM in Customer Service: Insights into Action ” report from the Aberdeen Group and touched on how leveraging CRM can lead to significant productivity and performance gains for organizations. http://bit.ly/ZhgZLs

3 Social Media Metrics Your Business Should Track | Social Media Examiner How do you measure and manage your social media marketing? Most marketers and website owners are familiar with the classic Peter Drucker phrase, “What gets measured, gets managed.” So, how do you know what to measure to get the most out of your

Il mio post ‘patto in deroga per assumere un #SocialMedia specialist’ http://t.co/GOGU00Lfww Buona lettura! Paolo FABRIZIO (@Pfabr)April 11, 2013 'Patto in deroga' per assumere un Social Media Specialist Lo so, molti di voi stanno per salpare con la vostra azienda verso l’arcipelago dei Social Networks. Bene, anzi, dipende… dipende dal vostro grado di consapevolezza di

#Twitter Business strategy tips & etiquette http://t.co/HPg81225sx Paolo FABRIZIO (@Pfabr)April 11, 2013 How To: Twitter For Business Strategy How To: Twitter For Business Strategy Before you tell me I don’t know what I am talking about, please read the Headline: Twitter For Business. Not Twitter for social gain. If you are looking for how to

5 reasons to use #SocialMedia in your sales process http://t.co/ZVtGkvDSz8 #SMM Paolo FABRIZIO (@Pfabr)April 11, 2013 5 Reasons to Use Social Media for Selling Surprisingly I see much written about social media marketing: spreading brand awareness, reaching target groups, pushing out promotions, even efficient customer service. But one thing that is seldom discussed is the