Consulting

Integrating digital channels intocall center / customer service in your company

Training

Helping your agents deal with customers via social media, live chat, apps

Speaking

Igniting love for Digital Customer Service at your next conference

Academy

Spread customer culture in every area of your business with this interactive path

If you need to get your customer service in great shape, Paolo Fabrizio is the right person for you. In his workshops Paolo communicates clearly, with attention to detail and nuances. An excellent experience and a path that I recommend to everyone.

Fausto Turco, CEO SI-Net S.r.l.

Paolo is capable of conveying concepts in the classroom with efficiency and naturalness. He also constantly involves participants, making training super interactive. As a result, his workshops deliver digital customer service in an actionable and useful way.

Roberta Papini, CEO ShopSharing (Deutschland)

Thanks to his experience and professionalism Paolo managed to understand our the needs and drove us towards the right direction to optimize our Digital Customer Service.

Dolores Vincenzo, Consumer Service Dr. Schaer S.p.A.