Daily Archives: 15 July 2020

The path from happy employees to happy customers

‘People that like to help other people’. If you are a customer service manager that’s the best environment that you may wish to build. As digital conversations are rapidly growing, when it comes to providing external support you also need to work internally by engaging and motivating your agents. So how can you achieve that? [...]

By | 2021-02-22T09:55:29+01:00 July 15th, 2020|Digital Customer Service|0 Comments