Daily Archives: 21 September 2022

Building up customer culture in your tribe

Every week I’m lucky enough to have conversations with customer service managers working in various industries. Despite such diversity, there’s a common ground that’s become a priority for the whole organization they work for: it’s called customer culture. So let’s find out where many of them get stuck in the mud, as well as having [...]

By | 2022-09-21T08:24:10+02:00 September 21st, 2022|Digital Customer Service|0 Comments