Daily Archives: 7 January 2021

Helping out customers to win them back tomorrow

It’s easy to be cheering when customers do what we expect they do. What if though they suddenly decide to leave us: would you still be positive or get a bit nervous? In such situations smart organizations maintain focus on helping out their customers to understand why they have decided to abandon them, with a continuous [...]

By | 2021-01-07T09:37:18+01:00 January 7th, 2021|Digital Customer Service|0 Comments