Monthly Archives: July 2022

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How to hire your digital support team

Until recently, organizations have hired people based on what they did in the past. HR specialists analyzed C.V.s, then asked in job interviews: ‘what’s your previous experience in this role?’ Today the game has changed, especially when you hire your digital support team because you build a brand new know-how. So, how can you choose [...]

By | 2022-10-24T15:19:55+02:00 July 20th, 2022|Digital Customer Service|0 Comments

9 remedies to digital experience headaches

When worries become too frequent they let the stress level increase too much, so far as to make you feel sick. Nobody wants that, but unfortunately it may happen. If you are a customer service manager, chances are that you’re already thinking about some sticky situations you have faced. That’s why these nine frequent digital [...]

By | 2023-06-26T10:43:05+02:00 July 6th, 2022|Digital Customer Service|0 Comments