Monthly Archives: June 2023

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How to lead customer relationships

Have you ever had to change your habits? I bet you know that it’s hard because you have to replace a routine thoughts and actions with new ones – with big, an extra effort. On top of that you won’t get super results overnight, so you’ll also need to be patient and disciplined. As customer [...]

By | 2023-06-21T10:48:20+02:00 June 21st, 2023|Digital Customer Service|0 Comments

Stand out or go home! Said the customer

‘Can you please take this 5-minute survey?’ or ‘have you considered our new [product/service] yet?’ I guess you’re pretty familiar with such incoming messages in your inbox. In fact there’s a rough battle for customer’s attention going on, with too many voices asking for customer’s most valuable assets: time and money. The good news is [...]

By | 2023-06-07T08:25:17+02:00 June 7th, 2023|Digital Customer Service|0 Comments