SocialCRM

“Content is king, interactions are KEYS” #Pfabrquote #SocialCRM Paolo FABRIZIO (@Pfabr)May 17, 2013

E' già operativa la nuova interfaccia grafica di Google+ Certo che non ci si può distrarre un attimo, eh? Soltanto ieri Twitter annunciava l'acquisizione di Lucky Sort che…..Google contrattacca lanciando la nuova versione del proprio Social Network. Per la serie "+1 palla al centro…" 🙂 Iniziamo dunque ad addentrarci in

7 punti per un sereno #SocialCRM: http://t.co/S8VZW1FXEM Paolo FABRIZIO (@Pfabr)May 06, 2013 7 punti per un sereno #SocialCRM Quali elementi considerare per gestire il Social Customer Care Social CRM: Si può fare Dopo l’invenzione della ruota e dell’acqua calda ecco una nuova ed affascinante scoperta: i Social Media sono necessari

Could #LinkedIn contacts become a #SocialCRM tool? http://t.co/evCSYcWvRq Paolo FABRIZIO (@Pfabr)April 30, 2013 Could LinkedIn Contacts Become LinkedIn Social CRM? – Strategic Public Relations LinkedIn’s new Contacts app is designed to help users stay in touch with important business contacts and build contacts with others. According to Mashable: “LinkedIn Contacts

‘By 2014 refusing to interact with customers via #SM will become unacceptable’ (Infographic) http://t.co/skBkPKO9yz #SocialCRM Paolo FABRIZIO (@Pfabr)April 29, 2013 Social Customer Service: un'infografica Prendo spunto da un’ infografica in cui mi sono imbattuto stamattina per riprendere il tema del Social Customer Servic e gà affrontato in un mio precedente

How to use #Twitter for your #SocialCRM strategy http://t.co/h1oo9nUceb Paolo FABRIZIO (@Pfabr)April 29, 2013 Twitter And Your Social CRM Strategy Social media networks are full of potential and current customers that businesses need to target better. Here’s how you can apply strategies on Twitter. http://www.hashtags.org/business/brands/twitter-and-your-social-crm-strategy/

#SocialCRM: consumers want to contact Companies via #SocialMedia channels http://t.co/wkbXlv2CAa http://t.co/A94ixPgt4T Paolo FABRIZIO (@Pfabr)April 26, 2013 http://po.st/lsrdj The Value of Great Customer Service | Business 2 Community Popular Today in Business: All Popular Articles Seventy-eight percent of consumers say that they only buy from businesses that make it easy for

How do i get to the #ROI ? Just ‘Follow’ the #SocialCRM sign 😉 http://t.co/i5bjpnTxRy Paolo FABRIZIO (@Pfabr)April 20, 2013 4 Reasons Your Business Needs a SocialCRM | Business 2 Community Popular Today in Social: All Popular Articles As a small business owner, you know how important it is to

#SocialCRM: ascoltare il cliente per offrire un’ottima #CustomerExperience http://t.co/253phTMY7m Paolo FABRIZIO (@Pfabr)April 16, 2013 Essere social non basta. Bisogna offrire al cliente la miglior esperienza possibile Quella delle imprese nei confronti del social sembra quasi un’ossessione più che un’evoluzione. L’apertura di profili aziendali su piattaforme ormai “tradizionali” come Facebook, Twitter,

4 utili strumenti per gestire il #SocialCRM http://t.co/T12X3U4dGA Paolo FABRIZIO (@Pfabr)April 16, 2013 4 Social CRM Tools to Improve your Professional Relationships The term “Social CRM” means many things to many people, and often not the same thing twice. One thing we can all agree on, is the acronym element